Chelone Realty
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Frank Delgado

  1. Lead identified
  2. Contact made
  3. Nurturing
  4. Appointment set
  5. Listing signed
  • Confirm appraisal is scheduled and financing contingency is on track ahead of the 2026-09-15 closeMedium

Vault

3
ProfileUpdated Aug 10

Contact

  • Full name: Frank Delgado
  • Preferred name: Frank
  • Account owner (agent): Jordan Ellis
  • Spouse / co-owner: none — sole owner

Property

Property 1

  • Address: 3608 Perry Ln, Austin, TX 78731
  • Google Maps URL: unknown
  • Property type: Single-family, 4 bed / 3 bath
  • Beds / baths: 4 / 3
  • Square footage: 2,480 sq ft (county record)
  • Year built: 1988
  • Estimated value: $980,000 (Brivity AVM estimate, imported 2026-03-20); listed at $995,000, accepted offer at $978,500
  • Ownership length: 17 years
  • Status: under contract, closing expected 2026-09-15

Contacts

Contact 1

  • Name: Frank Delgado
  • Role: Sole owner
  • Email: frank.delgado.nwh@example.com
  • Phone: (512) 555-1420
  • Preferred channel: call
  • Decision role: sole decision-maker

Seller Situation

  • Estimated mortgage balance: unknown
  • Estimated equity: unknown
  • Reason for potential move: retiring and downsizing to a smaller home in the Hill Country (confirmed 2026-04-18)
  • Timeline to decide: no hard deadline, but wanted the process moving steadily — listing agreement signed 2026-06-10, went active 2026-06-20
  • Notes: Accepted an offer on 2026-08-01 after a brief multiple-offer situation; currently under contract with an expected close of 2026-09-15. Inspection completed 2026-08-08 with no major issues.

Contact Preferences & Compliance

  • Preferred contact hours: weekday afternoons
  • Do-not-call status: not on internal DNC list; not opted out
  • Call/text consent on file: yes — active client, ongoing consent
  • Consent recorded: 2026-04-18
  • Opt-out requested: no

Data Quality

  • Last verified: 2026-08-10 (call — post-inspection check-in)
  • Verified by: AI Agent (call) + Jordan Ellis (transaction management)
  • Open profile questions: none material — transaction proceeding normally toward closing.
ContextUpdated Aug 10

Current Situation

Frank Delgado, retiring and planning to downsize to the Hill Country, listed his Northwest Hills home on 2026-06-20 at $995,000 after a signed listing agreement on 2026-06-10. The listing drew a brief multiple-offer situation and Frank accepted an offer of $978,500 on 2026-08-01. Inspection was completed 2026-08-08 with no major issues found. The account is now in active transaction management toward an expected 2026-09-15 close — a full-cycle success story from initial AI-driven outreach through to an accepted, inspected offer.

Key People

  • Frank Delgado — Sole owner — full decision authority

Seller Needs

  • Primary motivation: retirement downsizing to the Hill Country
  • Target timeline: no hard deadline, steady process preferred
  • Price expectation: listed at $995,000, accepted $978,500 (98.3% of list)
  • Preferred move date: aligned to the 2026-09-15 closing
  • Concerns: wants a smooth closing with no surprises

Commercial Assessment

  • Current stage: Active Client (Under Contract)
  • Motivation level: high
  • Urgency: medium — no hard deadline, but wants steady progress
  • Primary blocker: none — inspection clear, tracking to close
  • Readiness to list: n/a — under contract
  • Opportunity potential (est. commission): ~$29,355 at 3% of the $978,500 accepted offer
  • Main risk: standard closing-process risk (financing contingency, appraisal) — nothing atypical flagged so far

Property Fit / Market Positioning

  • Recommended list price: n/a — sold, listed at $995,000, accepted $978,500
  • Comparable sales used: CMA from the 2026-06-01 listing appointment supported the $995,000 list price
  • Suggested prep work: completed prior to listing (staging, minor repairs per the June appointment)
  • Alternatives considered: n/a

Open Questions

  • None material — monitor for the appraisal and financing contingency deadlines through closing.

Current Recommendation

Continue standard transaction management touchpoints through the 2026-09-15 close; no active outreach needed beyond routine closing-process updates.

Evidence Used

  • Timeline event or source reference: 2026-08-01-offer-accepted.md, 2026-08-08-inspection-completed.md
ExecutionUpdated Aug 10

Active Actions

action-009

  • Action: Confirm appraisal is scheduled and financing contingency is on track ahead of the 2026-09-15 close
  • Type: internal
  • Channel: call
  • Reason: Routine transaction management to keep the closing on schedule
  • Trigger: post-inspection check-in, 2026-08-10
  • Owner: Jordan Ellis
  • Priority: medium
  • Status: scheduled
  • Due date: 2026-08-25
  • Approval required: no
  • Agent permission: recommend_only
  • Required inputs: buyer-side lender confirmation
  • Completion condition: appraisal date confirmed and logged
  • Created from: action-008
  • Result:

Waiting on Lead

  • None currently.

Scheduled Follow-ups

followup-001

  • Trigger date: 2026-09-10
  • Condition: standard pre-closing check-in
  • Action: confirm closing logistics with Frank
  • Owner: Jordan Ellis

Completed Actions

  • action-001 — Initial outreach call — Completed 2026-04-05. Result: Call connected; Frank confirmed sole ownership and early interest in retirement downsizing.
  • action-002 — Follow-up call to confirm motivation — Completed 2026-04-18. Result: Frank confirmed plan to retire and downsize to the Hill Country.
  • action-003 — Book listing appointment — Completed 2026-05-20. Result: Appointment booked for 2026-06-01.
  • action-004 — Listing appointment (walkthrough + CMA) — Completed 2026-06-01. Result: CMA presented, list price of $995,000 agreed with light staging/repairs.
  • action-005 — Listing agreement signed — Completed 2026-06-10. Result: Signed at $995,000.
  • action-006 — Property went active on MLS — Completed 2026-06-20. Result: Listed at $995,000.
  • action-007 — Manage multiple-offer situation and present offers — Completed 2026-08-01. Result: Frank accepted an offer of $978,500.
  • action-008 — Coordinate inspection — Completed 2026-08-08. Result: Inspection completed, no major issues found.

Activity Log

5
2026-08-08 · noteUpdated Aug 8

Summary

Buyer's inspection completed. No major issues found; a short list of minor items (a leaky outdoor faucet, one cracked window screen) noted, which Frank agreed to address before closing.

Extracted Facts

  • Fact: Inspection outcome
    • Value: no major issues; minor items noted
    • Scope: property
    • Status: confirmed
    • Source: inspection report, 2026-08-08

Customer Commitments

  • Frank agreed to fix the minor items noted before closing.

Our Commitments

  • Will confirm appraisal scheduling and track toward the 2026-09-15 close.

Questions Raised

  • None identified.

Original Evidence

  • Source channel: in_person
  • Source reference: inspection-report:fd-0808
  • Relevant excerpt or transcript timestamp: inspection report, 2026-08-08
2026-08-01 · callUpdated Aug 1

Summary

After a brief multiple-offer situation (3 offers received within the first two weeks on market), Frank accepted an offer of $978,500 — 98.3% of the $995,000 list price.

Call Summary

AI agent placed the call; 12-minute conversation. After comparing the three offers received, Frank himself accepted the $978,500 offer and is proceeding to contract.

Outcome: Connected — offer accepted, moving to contract.

Extracted Facts

  • Fact: Accepted offer
    • Value: $978,500 (98.3% of list price)
    • Scope: opportunity
    • Status: confirmed
    • Source: 2026-08-01 call

Seller Commitments

  • Accepted the offer and authorized moving to contract.

Our Commitments

  • Will coordinate inspection and next transaction steps.

Questions Raised

  • None identified.

Original Evidence

  • Source channel: call
  • Source reference: executables:call-fd-0801
  • Relevant excerpt or transcript timestamp: 00:05:00–00:08:20 — offer comparison and acceptance
2026-06-10 · noteUpdated Jun 10

Summary

Frank signed the exclusive listing agreement at $995,000, following a 2026-06-01 walkthrough/CMA appointment. Property scheduled to go active on MLS 2026-06-20.

Extracted Facts

  • Fact: Listing agreement signed
    • Value: signed 2026-06-10, list price $995,000
    • Scope: opportunity
    • Status: confirmed
    • Source: e-signature record

Customer Commitments

  • None further identified.

Our Commitments

  • Will list on MLS once prep and photos are complete.

Questions Raised

  • None identified.

Original Evidence

  • Source channel: e_signature
  • Source reference: docusign:fd-listing-agreement
  • Relevant excerpt or transcript timestamp: signed 2026-06-10
2026-04-18 · callUpdated Apr 18

Summary

Follow-up call. Frank confirmed he's retiring and plans to downsize to a smaller home in the Hill Country, with no hard deadline but a preference for steady progress.

Call Summary

AI agent placed the call; 9-minute conversation. He made his intentions clear: he's retiring soon and wants to downsize to a smaller home in the Hill Country area. He's not in a hurry, but wants to keep steady progress.

Outcome: Connected — motivation confirmed (retirement downsizing).

Extracted Facts

  • Fact: Stated motivation
    • Value: retirement downsizing to the Hill Country
    • Scope: opportunity
    • Status: confirmed
    • Source: 2026-04-18 call

Seller Commitments

  • None identified.

Our Commitments

  • Will move toward scheduling a listing appointment.

Questions Raised

  • None identified.

Original Evidence

  • Source channel: call
  • Source reference: executables:call-fd-0418
  • Relevant excerpt or transcript timestamp: 00:02:00–00:03:30 — motivation statement
2026-03-20 · noteUpdated Mar 20

Summary

Frank Delgado's contact record synced in from Brivity CRM as a "likely seller" — Northwest Hills property, 17-year ownership, retirement-age proxy signal.

Extracted Facts

  • Fact: Ownership length
    • Value: 17 years
    • Scope: property
    • Status: confirmed
    • Source: county appraisal record (via Brivity import)

Seller Commitments

  • None identified.

Our Commitments

  • None identified.

Questions Raised

  • None identified.

Original Evidence

  • Source channel: brivity_crm
  • Source reference: brivity:contact:BRV-08650
  • Relevant excerpt or transcript timestamp: Brivity contact sync, 2026-03-20 09:00 local